Service & Repair

Welcome to Ride the Wind!

Ebike repairs are what we know, after years of experience,  our knowledge grows exponentially every season. Simple put, we can fix your bike. We are committed to providing exceptional bike service, repairs, and long-term support to ensure your bike runs smoothly and reliably.

How It Works: Getting your bike serviced at Ride the Wind is easy.  Schedule a drop-off time online or visit our shop during business hours. Our technicians will assess your bike on the spot and provide a quote for battery replacements, diagnoses, tire changes, and all other needed ebike repairs. With a typical turnaround time of 24-48 hours, you'll be back on the road in no time. We'll notify you when your bike is ready for pickup.

Our Service Policy: At Ride the Wind, we prioritize quality and long-term value in our comprehensive approach to bike service and maintenance. Our technicians work on both pedal bikes and ebikes, offering expert mechanical and electrical services. We welcome all makes of ebikes, ensuring that you receive top-notch service regardless of your bike's brand.

*Any repaired vehicle not picked up within 14 days of completed service may incur a storage fee of $30 per day.

Q: What types of electric vehicles do you service?

A: At Ride the Wind, we specialize in servicing and repairing a wide range of electric vehicles, including E-Bikes, E-Scooters, E-Motorcycles, and Mobility Scooters. Our experienced technicians have the expertise to diagnose and repair various issues, ensuring your electric vehicle runs smoothly for a hassle-free ride.

Q: Does Ride The Wind Offer Pick-Up and Drop-Off Services?

A: Absolutely! We understand the inconvenience of bringing your electric device to our shop, which is why we offer pick-up and drop-off services. Our team will come to your location, pick up your electric vehicle, and transport it to our shop for service or repair. Once the work is complete, we'll return your device to you, providing a hassle-free service experience.

Q: How long does it take to get repairs done?

A: Our dedicated team typically completes service work within 24-48 hours, providing efficient and timely repairs. When you drop off your bike, we'll provide a clear quote for repair costs and time, ensuring transparency throughout the process.

Q: Do I need to make an appointment for a bike service?

A: While appointments are not required, we recommend scheduling a drop-off time online to ensure prompt service. Alternatively, you can visit our shop during business hours to start the process. Our mechanics will assess your bike on the spot and provide a quote for repairs, ensuring a seamless experience.

Q: How can I get started with bike service at Ride the Wind?

A: It's easy to get started! Simply email us at Hello@ridethewindebikes.ca or schedule a drop-off time online. Our experienced mechanics will assess your bike, provide a quote for repairs, and work with you to maintain your bike at the highest level, ensuring you can enjoy the ride.

 

Repair Rate - $95.00/hour

Bike Tune-Up Fee - $109.00 Flat

Tune-up is required for the Teslica 10 Year Warranty